Hey T-Mobile, this sure looks like a ‘ridiculous’ fee increase

  • Thread starter Thread starter Chris Mills
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Chris Mills

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T-Mobile CEO John Legere has literally made his career by calling out other companies on their bullshit. The magenta-colored Twitterphile delights in video rants slamming AT&T and Verizon for deceptive billing practices, "line access fees," and "activation fees" that do nothing but pad the bottom line.

Legere has a great point: badly-named fees are anti-consumer, terrible for your company's image, and awful for the wireless industry as a whole. So why exactly is T-Mobile quietly jacking up the catchily-named "Regulatory Programs & Telco Recovery Fee" on some of its most popular accounts?

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Via BRG - Boy Genius Report
 
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