This is how internet companies raise prices by $50 without anyone noticing

  • Thread starter Thread starter Chris Mills
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Chris Mills

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We hear a lot about deceptive billing practices and bad customer service in the cable industry, but it's not often we get to see such a carefully masterminded scheme to increase prices without anyone really noticing.

Over the last few months, Cox has pushed a one-terabyte data cap to customers in the majority of states it serves, including Arkansas, Connecticut, Florida, Georgia, Idaho, Iowa, Kansas, Nebraska, Ohio, Arizona, Louisiana, Nevada, and Oklahoma. Now, just a couple months after bumping customers from an unlimited service to one that's metered, Cox is introducing a "new" unlimited broadband add-on, which costs $50 on top of the basic plan.

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