The one thing you absolutely need to do to get bogus Comcast charges refunded

[Guest Chris Smith]

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Comcast’s PR issues are far from over following that customer care call from hell that went viral. A similar recording published online by a Comcast customer reveals that anyone who wants to make sure that their problems with the company get fixed just has to do one simple thing: Record the call and play it back to them if they give you problems at a later date.

 

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Via BRG - Boy Genius Report