Uber uses a fake app and digital surveillance to evade government officials in some cities

[Guest Chris Mills]

A new NYT report sheds light on how Uber, a transportation company that has recently become a scandal machine, has been evading government enforcement agencies in cities where it is illegal. According to the report, Uber uses a variety of methods, including human inspection of logs and stalking social media, to identify accounts being used by government officials.

 

Once it identifies those accounts, it adds them to a tool called "Greyball." Once those government officials open up a greyballed account, the Uber app shows them a screen full of phantom cars, or no cars at all. That means the officials can't summon a real Uber car, and subsequently can't give the driver a fine.

 

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