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Consumer Reports confirms that yep, cable companies still suck


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Guest Chris Mills
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The results of Consumer Reports' annual Telecoms Survey are here, and the results are not remotely shocking. Once again, big cable companies achieve low scores in nearly every category. People hate the companies, hate the customer service, don't think it's particularly worthwhile, and find it's unreliable.

 

Mysteriously, small, non-traditional cable companies like municipal broadband providers or Google Fiber score much better when providing the same kinds of service. A more cynical man would probably draw the conclusion that cable companies are abusing regional monopolies to shameless rip consumers off, but that could never happen in competition-paradise America, right?

 

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Via BRG - Boy Genius Report

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