Samsung suggesting hardware replacements for Galaxy S 5 camera failure

[Guest Jared Peters]

 

Samsung has issued a statement regarding the

Galaxy S 5s that have been suffering the camera failure bug. The bug manifests itself as a popup message error when the camera is launched, and it’s not really clear if it’s a hardware or software problem. Reboots and factory resets don’t seem to fix the problem, so it looks a lot like hardware failure. It seems to primarily affect Verizon devices, but there have been reports about other carrier devices being affected.

 

The Samsung spokesperson didn’t mention anything about a software fix, but instead suggested that customers should return their malfunctioning devices to the carrier store they purchased it from, or call Samsung directly to get an exchange process started. It’s unfortunate that it doesn’t appear that Samsung will be able to address the issue for devices that are already affected, but they will hopefully be able to iron out the kinks for new devices hitting shelves.

 

Have any of you had problems with your Galaxy S 5 camera?

 

source:

Verizon Wireless Twitter

 

The Verge

 

 

Come comment on this article: Samsung suggesting hardware replacements for Galaxy S 5 camera failure

Visit

TalkAndroid for Android news, Android guides, and much more!

 

 

News via TalkAndroid